This privacy statement explains:

• what information the Company collects;
• the relevant lawful processing condition for the use of that information;
• how the Company uses that information; and
• for how long the Company will retain your information.

Types of information the Company collects

This privacy statement covers the information clients share with the Company and/or which may be acquired or produced by the Company during normal business activities:

• your name, address, email address, telephone number and other contact information;
• information including financial data on the transactions and / or services provided to you as a client;
• credit control data;
• warranty information;

Lawful Processing Conditions

The processing of personal data throughout the client relationship with the Company will be necessary for and as a result of steps taken by yourself with a view to entering into a contract with the Company and for the company to fulfil that contract or for the Companies legitimate business purposes. The only exception would be where there exists a legal obligation on the Company.

How the Company use information it collects

Your information will be used by the Company for the purposes of carrying out its commercial activities;

• providing services or works as required;
• verifying your information and carrying out credit reference checks;
• financial accounting including credit control;
• communications with you about the services or works being undertaken;
• communicating with you about current or potential services (marketing);
• complying with applicable laws, regulations, legal processes or enforceable governmental requests;
• your information may be shared with our affiliate organisations in Jersey;
• your information may be shared with warranty providers and / or suppliers. No data is sent outside the EU.
• the Company may sometimes be required to disclose your information to external third parties such a, insurance companies, courts and tribunals, or regulatory bodies and/or law enforcement agencies for the purpose of complying with applicable laws and regulations, or in response to legal process;

All your information will be considered confidential. The Company will not use or disclose your information except as provided for in this statement or if disclosure is required to fulfil a legal obligation.

Retention of your information

The Company will retain your information for the following minimum periods:

• for a period of 5 years following the end of the contractual relationship or if greater, what ever period required by a suppliers warranty.

Further information

Further information is available from the Company Data Protection Policy or directly from the Managing Director.