Client Privacy Statement

This privacy statement explains:

  • what information the Company collects;
  • the relevant lawful processing condition for the use of that information;
  • how the Company uses that information; and
  • for how long the Company will retain your information.

Types of information the Company collects

This privacy statement covers the information clients share with the Company and/or which may be acquired or produced by the Company during normal business activities:

  • your name, address, email address, telephone number and other contact information;
  • information including financial data on the transactions and / or services provided to you as a client;
  • credit control data;
  • warranty information;

Lawful Processing Conditions

The processing of personal data throughout the client relationship with the Company will be necessary for and as a result of steps taken by yourself with a view to entering into a contract with the Company and for the company to fulfil that contract or for the Companies legitimate business purposes. The only exception would be where there exists a legal obligation on the Company.

How the Company use information it collects

Your information will be used by the Company for the purposes of carrying out its commercial activities;

  • providing services or works as required;
  • verifying your information and carrying out credit reference checks;
  • financial accounting including credit control;
  • communications with you about the services or works being undertaken;
  • communicating with you about current or potential services (marketing);
  • complying with applicable laws, regulations, legal processes or enforceable governmental requests;
  • your information may be shared with our affiliate organisations in Jersey;
  • your information may be shared with warranty providers and / or suppliers. No data is sent outside the EU.
  • the Company may sometimes be required to disclose your information to external third parties such a, insurance companies, courts and tribunals, or regulatory bodies and/or law enforcement agencies for the purpose of complying with applicable laws and regulations, or in response to legal process;

All your information will be considered confidential. The Company will not use or disclose your information except as provided for in this statement or if disclosure is required to fulfil a legal obligation.

Retention of your information

The Company will retain your information for the following minimum periods:

  • for a period of 5 years following the end of the contractual relationship or if greater, what ever period required by a suppliers warranty.

Further information

Further information is available from the Company Data Protection Policy or directly from the Managing Director.

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